Lost Context
Leaving active tasks just to manage music.
Journey View
MiniTune Journey Map
Moving from a fragmented workflow to a simpler menu-bar experience with controls close to the active task.
As-Is To To-Be
Workflow Friction
UX Direction
Context
The journey map compares the existing playback flow with the simpler menu-bar flow designed for MiniTune.
Problem
The original flow forced users to move between hidden windows, browser tabs, and playlists just to perform simple music actions.
What I did
Journey mapping work
- Mapped the current flow to show where users lost context.
- Defined the target flow around always-visible playback and faster access.
- Used the journey comparison to prioritise the most valuable product actions.
Artefacts
Playing state
Playback awareness kept next to the work context.
Paused state
Same interaction model across playback states.
Outcome
The journey work clarified which actions mattered most and kept the final product simpler and more focused.